The Long Tail of Knowledge
This might be one of my more esoteric posts, but it has been bugging me for a couple weeks. Putting my thoughts down may help me get past it. Possibly, a couple of my online friends have some advice. It started with this Tweet
and sent it back into the ether that is Twitter. As an aside, apparently this phrase was also stated last night at OOW09.
Most who might come along this blog likely understand what the Long Tail theory espouses, but I will not assume. You can check Wikipedia for details, but the summary version is a businesses strategy that works to sell a large number of unique items, each in relatively small quantities. If you think about this, it goes against the mass production model, and it is not easy to accomplish.
What is bothering me is a concern that as a culture, especially with the likes of Twitter, we seem to be ‘skin deep’ on too many topics. What does the Long Tail principle do to knowledge systems? Is that a good thing or not? Do you agree with the statement, “The more you know, the less you understand” ? Do we get caught up in proving what we know (ie Blogs) and not spending enough time really digging in and making sure that we think through that which we are saying? It is possible that this is really two issues; the first what we know, the second what we are willing to state that we know.
This does play into the topics we are all discussing, the leap is not too big. There may be a difference between speaking or writing beyond what we truly understand and thinking out loud, but that difference is subtle. I am personally cautious as are many of us…sorry if this was a bit of a ramble, but I do feel better now 🙂
Anyone willing to offer some advice? Give an opinion even…
- There is a Big Difference Between Can’t and Won’t
- Stop Thinking in Two Dimensions
- No Beginning, No Middle and No End
- Rethinking the Customer Journey
- The Simplest Thing I Ever Had to Write
- Context Integration, the Future of System to System Interactions
- The Evolution of Customer Community
- The Fine Line Between Personalization and Creepy
- Experience Innovation
- Maybe We are Using the Wrong Words to Describe Collaboration
- It is awesome having friends in the many corners of the World! @prem_k @PaulSweeney @wimrampen @MarkTamis @mikeboysen #insomnia :-) 7 hours ago
- @prem_k Let's just call it a bot and go back to circa 2001 :-) 8 hours ago
- .@Uber_Support The unskilled driver and danger caused angst and a lost 45 minutes of time. #custserv 8 hours ago
- .@Uber_Support I did and it took 3 interactions to convince @Uber to go back to the original quote when the whole ride should be comped 8 hours ago
- @prem_k Funny how a Chatbot can be run by pure boolean logic 8 hours ago
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